Government E-Services Portal creates convenience for applicants by bringing in a wide range of digital public services available online 24/7 from any Internet-connected device. When applying for government services, in most cases the fee needs to be paid to receive a result. Having this in mind, ZamPortal brings a variety of payment options that can be used by the applicants when applying for an online service.

To apply and pay for an online service via Government E-Services Portal, follow the next steps:

1. Navigate to Government E-Services Portal (https://eservices.gov.zm/)
2. Login using ZamPass account
3. Navigate to your Personal Workplace
4. Choose the desired E-Service to apply for
5. Apply for selected E-Service, fill-in all the application forms
6. Proceed to the Payment step
7. Select the desired Payment Method (online banking, mobile money, credit/debit cards)
8. Select the desired Payment Processor, depending on the selected payment method (i.e. for mobile payments – ZamTel, AirTel, etc.)
9. Complete the payment following the instructions
10. Complete the application process by submitting an application or receiving the result (in case of the automated E-Services)

Currently, the following payment options are available on ZamPortal:

1. Credit/Debit Cards Payments (Visa and Mastercard, processed by Cybersource/ABSA)
2. ZamTel Mobile Money
3. MTN Mobile Money

In the nearest future to the list of payment options would be added:

• AirTel Mobile Money
• Indo Zambia Bank (IZB) Internet Banking
• Zambia Industrial Commercial Bank (ZICB) Internet Banking
• Zambia National Commercial Bank (ZANACO) Internet Banking
• Atlas Mara (ATMA) Internet Banking

Apply for E-Services online via Government E-Services Portal, pay online and save your time. ZamPortal – E-Government at Your Service!