Do you need to pay for a Ground Rent, don’t want to stay in queues and waste your time? Now you can pay for a Ground Rent e-service online, offered by the Ministry of Lands and Natural Resources via ZamPortal – Government E-Services Portal. 

To pay for Ground Rent via Government E-Services Portal, applicants need to complete the following steps:

1. Navigate to Government E-Services Portal (https://eservices.gov.zm/)
2. Authenticate using ZamPass digital identity
3. Navigate to Personal Workplace
4. Choose and apply for Ground Rent e-Service
5. Preview the GS-1 Service Info form, continue the process by clicking “Next”
6. On the GS-1 Service Details form fill in the Land Parcel ID (ex. L/10101/M) and query the data
7. Choose the number of years to pay for and click “Next” to continue the process
8. Preview the Treasury Invoice and payment details
9. Choose a payment method, payment processor and complete the payment online
10. Receive a Treasury Receipt and preview the details of the completed payment
11. Download the Receipt and finalize the process by clicking “Finish”

The online payment process is simple, straightforward and only takes 3-4 minutes to be completed. Once completed, you’ll get a government treasury receipt, which confirms the payment of the Ground Rent.

Stay safe, save your time and apply for digital public services online via Government E-Services Portal. ZamPortal – e-Government at Your Service!

Great news! Now users can apply and pay for digital public services via Government E-Services Portal using MTN Mobile Money and ZICB SmartPay Internet Banking. 

To pay for service using MTN mobile money, follow the next steps:

1. Navigate to Government E-Services Portal (https://eservices.gov.zm/)
2. Log in using your ZamPass account
3. Navigate to your workplace and apply for e-service
4. Select MTN Mobile Money to complete the payment and type in your phone number
5. Confirm the payment transaction using your mobile device
6. Complete the payment, get the receipt and continue the application process

To apply and pay for a service using Zambia Industrial Commercial Bank (ZICB) SmartPay Internet Banking, follow the next steps:

Government E-Services Portal creates convenience for applicants by bringing in a wide range of digital public services available online 24/7 from any Internet-connected device. When applying for government services, in most cases the fee needs to be paid to receive a result. Having this in mind, ZamPortal brings a variety of payment options that can be used by the applicants when applying for an online service.

To apply and pay for an online service via Government E-Services Portal, follow the next steps:

1. Navigate to Government E-Services Portal (https://eservices.gov.zm/)
2. Login using ZamPass account
3. Navigate to your Personal Workplace
4. Choose the desired E-Service to apply for
5. Apply for selected E-Service, fill-in all the application forms
6. Proceed to the Payment step
7. Select the desired Payment Method (online banking, mobile money, credit/debit cards)
8. Select the desired Payment Processor, depending on the selected payment method (i.e. for mobile payments – ZamTel, AirTel, etc.)
9. Complete the payment following the instructions
10. Complete the application process by submitting an application or receiving the result (in case of the automated E-Services)

Currently, the following payment options are available on ZamPortal:

1. Credit/Debit Cards Payments (Visa and Mastercard, processed by Cybersource/ABSA)
2. ZamTel Mobile Money
3. MTN Mobile Money

In the nearest future to the list of payment options would be added:

• AirTel Mobile Money
• Indo Zambia Bank (IZB) Internet Banking
• Zambia Industrial Commercial Bank (ZICB) Internet Banking
• Zambia National Commercial Bank (ZANACO) Internet Banking
• Atlas Mara (ATMA) Internet Banking

Apply for E-Services online via Government E-Services Portal, pay online and save your time. ZamPortal – E-Government at Your Service!

Zambia Police Service joins Government e-Services Portal with a range of digital public services. Starting with 2021, applicants can apply online for the services provided by Zambia Police Service (ZPS), namely:

1. Police Clearance Certificate (Fingerprints)
2. Interpol Motor Vehicle Clearance
3. Cross-Border Permit Interpol Motor Vehicle Clearance
4. Permanent De-Registration Interpol Motor Vehicle Clearance
5. Provisional Firearm Certificate
6. Firearm Certificate

Applicants can apply for the e-services provided by ZPS online 24/7 via ZamPortal. Due to the nature of the Police e-Services, all the e-services are operator-assisted, which requires actual processing of the application by ZPS staff. Depending on the type of e-service, the result can be received online as short as 48h (NB: does not apply to all ZPS e-services).

To apply for the e-Services provided by Zambia Police Service, navigate to ZamPortal – Government E-Services Portal, browse for e-services, login, submit your electronic application and receive your result online. ZamPortal – Government at Your Service!

A variety of the e-services is available to the applicants (citizens, legal residents, business representatives and foreigners) on ZamPortal. All the services are divided into three categories:

• self-services (automated e-services which do not require human interaction)
• operator-assisted services (e-services which require human processing)
• services requiring visits (e-services which require human processing and physical visit/interview)

Automated e-services are the most convenient for applicants, which provide the maximum comfort level to applicants, as the result of the service (printout) could be received instantly after completing the application process on ZamPortal.

Following automated e-services are available on ZamPortal, and more services are going to be added in future:

• Road Tax
• Road Tax (Bulk Application)
• Examination of Motor Vehicle
• Examination of Motor Vehicle (Bulk Application)
• Ground Rent
• Ground Rent (Bulk Application)
• No-Change Annual Return for Business
• Annual Return for Societies

Visit ZamPortal to get more useful info and apply for government e-services online. ZamPortal – Government at Your Service.

The following e-Services are available to the visitors of the government e-services portal:

• Amendments
• Annual Return
• Cancellation of Registration (by Applicant)
• Copy of Extract from Document
• Exemption from Registration of a Society
• Filing Documents
• Issuance of Duplicate Certificate
• Registration of a Branch of a Registered Society
• Registration of a Branch of an Exempted Society
• Registration of Society
• Reinstatement Registration
• Search and Examination of Registers
• Society Name Reservation

All the e-services provided by the Registrar of Societies are available for you 24/7 on Zamportal. Navigate to Zamportal, browse the e-services and apply now. ZamPortal – Government at Your Service!

• Forestry Concession Licence
• Timber Export Permit
• Forestry Produce Conveyance Permit
• Forest Cord Wood Permit
• Forestry Tree Felling Permit
• Forestry Production Permit

To apply for services online, just navigate to Zamportal.gov.zm or to Government e-Services Directory (eservices.gov.zm), search the desired e-Service and Apply Online.

ZamPortal – Government at Your Service!