Digital Services

Go to Service Directory, https://eservices.gov.zm/#/ep/clientcontrol/permit-list, select a service and click “Apply”

Go to My Workplace / Drafts, https://eservices.gov.zm/#/ep/container/ApplicantDashboard, select your unfinished application, click “Resume”

If the certificate was issued, you can always find it in My Workplace / Completed, https://eservices.gov.zm/#/ep/container/ApplicantDashboard##Applications#Completed

Yes, enter the beneficiary’s National ID for the Applicant, enter yours for the Representative

Upload a scanned copy of your insurance policy, ask your insurance company to update your records

Yes, use the owner’s National ID for the Applicant, use yours for the Representative